Conclusion

 

With the rising number of subscribers canceling their service, Netflix must make

some changes. The entrance of competing streaming services gives consumers

the power to choose. Netflix must set itself apart from the pack. Using cutting-edge

technology like virtual reality can enhance the experience for the customer. Netflix

should consider giving subscribers more control over the content that is added to

the catalog. As well as the content that is removed from the catalog.

Starting the conversation with the audience through social media information

systems is a great way to get free market research. Many subscribers leave

because they are dissatisfied with the company's decisions. Cracking down on

password sharing has become a major issue. Password sharing costs Netflix

money, but so does losing subscribers. Netflix should consider adding another tier

to its plans. An ad-supported plan could bring in many new customers and

returning customers. Netflix is still a hugely profitable company, but changes must

be made if the company wants to stay on top. Netflix has a habit of canceling

new shows just as they are growing a loyal fanbase. Many subscribers have

canceled the service because a new show was canceled prematurely or previously

available content was removed. When paying good money for the service you expect

a lot in return. Netflix should definitely give more options to customers.